PRIVACY POLICY
This Privacy Policy describes how your personal information is collected, used and shared when you visit or make a purchase at www.clarmont-store.com (hereinafter referred to as the "Site").
This Privacy Policy regulates, in general terms, the collection and processing by CLARMONT PARTNERS SL of the personal data that you provide us as a user of the website, including the services that are available through the Site at any time.
Clarmont reserves the right to modify the Privacy Policy to adapt it to legislative, jurisprudential and/or administrative developments, as well as to the practices it develops at any time through the Site, always taking into account your rights and interests.
1. WHO IS THE DATA CONTROLLER?
The Data Controller is CLARMONT PARTNERS SL, a company domiciled at Vía Púnica 6, 3A, 07800, Eivissa, Balearic Islands, registered in the Commercial Registry of Barcelona under ELECTRONIC FOLIO, registration 1, with sheet IB-21832 and with tax ID B21651146.
For any matter related to the Privacy Policy and/or the processing of your personal data, you can contact us at the postal address indicated above and/or through the email address hello@clarmont-store.com.
2. PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, what web pages or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as "Device Information".
When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number. We refer to this information as "Order Information".
In particular, we process the following categories of data:
Identifying and contact data (name, surname, postal and email address, phone, etc.)
Codes and identification keys as a registered user of the Site
Internet browsing data (IP address, web page visits, connections, etc.)
Payment and billing information
Order history and purchase preferences
3. HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfill orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).
Additionally, we use this information to:
Communicate with you
Screen our orders for potential risk or fraud
Provide you with information or advertising relating to our products or services (when you have given your consent)
Manage your subscription to our "newsletter" service (when you have given your consent)
Improve and optimize our Site
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site.
4. WHAT IS THE LEGAL BASIS FOR PROCESSING?
The processing of your personal data by Clarmont is based on:
Your consent, given at the time of collecting your personal data
The contractual relationship established for the purchase of products
Clarmont's legitimate interest to improve our services
Compliance with legal obligations
You may withdraw consent at any time, without affecting the lawfulness of processing based on consent prior to its withdrawal.
5. DO WE SHARE YOUR PERSONAL INFORMATION?
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store. We also use Google Analytics to help us understand how our customers use the Site.
We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
You can read more about our providers' privacy policies:
Google Analytics: https://www.google.com/intl/en/policies/privacy/
6. TARGETED ADVERTISING
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative's ("NAI") educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
7. HOW LONG DO WE RETAIN YOUR DATA?
In general, personal data will be retained as long as you do not revoke your consent to processing or request its deletion, as well as the time necessary to comply with the legal obligations that Clarmont must observe.
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
Clarmont has established internal data purging policies designed to control the retention periods of personal data, so they may be deleted when they are no longer necessary for the purpose for which they were collected.
8. YOUR RIGHTS
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted.
The applicable regulations grant you the following rights:
Right of access: to know what personal data concerning you we are processing
Right of rectification: to rectify inaccurate personal data
Right of erasure: to request deletion of your data when it is no longer necessary
Right to restriction: to request restriction of processing of your data
Right to portability: to receive your data in a structured format and transmit it to another controller
Right to object: to object to the processing of your data for reasons related to your particular situation
To exercise these rights, you can contact us through the email hello@clarmont-store.com or by written request directed to our postal address.
9. DO NOT TRACK
Please note that we do not alter our Site's data collection and use practices when we see a Do Not Track signal from your browser.
10. SECURITY MEASURES
Clarmont will process your data at all times in an absolutely confidential manner and maintaining the mandatory duty of secrecy regarding them, adopting the necessary technical and organizational measures that guarantee the security of your data and prevent their alteration, loss, processing or unauthorized access.
11. INTERNATIONAL TRANSFERS
Additionally, please note that your information will be transferred outside of Europe, including Canada and the United States, for the operation of certain services such as payment processors and e-commerce platforms.
12. LINKS TO OTHER WEBSITES
This privacy policy only applies to personal data collected through our website. However, this site may contain links to other web pages, so Clarmont is not responsible for the privacy practices of those other websites.
13. CHANGES
We may update this privacy policy from time to time to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
14. SUPERVISORY AUTHORITY
You may lodge a complaint with the competent Supervisory Authority (in Spain, the Spanish Data Protection Agency), especially when you have not obtained satisfaction in the exercise of your rights. You can contact said Authority through their website: www.aepd.es.
15. CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at hello@clarmont-store.com or by mail to: CLARMONT PARTNERS SL, Vía Púnica 6, 3A, 07800, Eivissa, Balearic Islands, Spain.